https://docs.google.com/file/d/0Byl4UKRYLErDVlJMNDNjaThiR2M/edit,The Human Side of Postmortems,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: <HTTPError 404: 'Not Found'> | reason: Not Found
http://www.iaff.org/06news/NearMissKit/6.%20Crew%20Resource%20Management/CRM.pdf,Crew Resource Management: a Positive Change for the Fire Service,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: <HTTPError 404: 'Not Found'> | reason: Not Found
http://www.high-reliability.org/files/The_Incident_Command_System.pdf,The Incident Command System,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: <HTTPError 404: ''> | reason: 
http://www.kdd.org/sites/default/files/issues/14-2-2012-12/V14-02-02-Lin.pdf,Scaling Big Data Mining Infrastructure: The Twitter Experience,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: <HTTPError 404: 'Not Found'> | reason: Not Found
http://surge.omniti.com/,Surge,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: URLError(gaierror(8, 'nodename nor servname provided, or not known')) | reason: [Errno 8] nodename nor servname provided, or not known
https://stripe.com/blog/game-day-exercises-at-stripe,Game Day Exercises at Stripe: Learning from kill -9,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: <HTTPError 404: 'Not Found'> | reason: Not Found
https://ramcloud.stanford.edu/wiki/download/attachments/11370504/raft.pdf,In Search of an Understandable Consensus Algorithm,https://github.com/mmcgrana/services-engineering#readme,Services Engineering error: URLError(gaierror(8, 'nodename nor servname provided, or not known')) | reason: [Errno 8] nodename nor servname provided, or not known